Privacy Policy

Introduction

GRAHAM & POTT respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit the Official Online Boutique (regardless of where you visit from) or when you interact directly with GRAHAM & POTT or a GRAHAM & POTT Affiliate.

This Privacy Policy also describes how your Personal Information is collected, used and shared when you visit or make a purchase from GRAHAMANDPOTT.COM (hereinafter the “Online Boutique”).

Personal Information

When you visit the Online Boutique, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the Online Boutique, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Online Boutique and information about how you interact with the Online Boutique. We refer to this automatically-collected information as “Device Information”.

Device Information is collected using the following technologies:

“Cookies”; data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, please visit http://www.allaboutcookies.org
“Log files”; track actions occurring on the Online Boutique, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels”; electronic files used to record information about how you browse the Online Boutique.

Additionally when you make a purchase or attempt to make a purchase through the Online Boutique, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Apple Pay, Google Pay), email address and phone number. We refer to this information as “Order Information”.

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How your Personal Information is used

We use the Order Information that we collect generally to fulfil any orders placed through the Online Boutique (including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular your IP address), and more generally to improve and optimise our Online Boutique (for example, by generating analytics about how our customers browse and interact with the Online Boutique and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy/

We also use Google Analytics to help us understand how our customers use the Online Boutique.

You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can also opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page through the following: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work/

You may opt out of targeted advertising by using the links below:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Online Boutique's data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are an EU resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are an EU resident please note that we are processing your information in order to fulfil contracts we might have with you (for example, in the event you make a purchase through the Online Boutique), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States of America.

Data retention

When you place an order through the Online Boutique, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may periodically update this Privacy Policy in order to reflect, for example, changes to our practices or for other operational, legal and/or regulatory reasons.

Contact GRAHAM & POTT

In the event you have any queries or concerns regarding this Policy, our privacy practices or your communication with GRAHAM & POTT, please contact GRAHAM & POTT by email at luxury@grahamandpott.info or in writing using the information provided below: